Refund and Returns

Returns

Thank you for shopping at ARKIV. We strive to provide you with the best possible shopping experience. In the event that you need to return or exchange an item, please carefully review our Return / Refund Policy below.

1. Initiation of Return or Exchange:

To initiate a return or exchange, please contact our customer service team at support@arkiv.co.in within 7 working days of receiving the item. When contacting us, please provide your order number.

2. Processing of Return or Exchange:
Once we receive the returned item, we will process the refund or exchange within 1-2 business days.
3. Availability of Exchanges:
Exchanges are subject to availability, and we cannot guarantee that the desired size will be in stock. If the requested size is unavailable, we will issue a refund to your original source of payment.
4. Return Acceptance:

We reserve the right to refuse a return if:
– The product(s) have been used or worn.
– The products are damaged or altered in any way that affects their resale value.

Please ensure that the returned item is in its original condition, including all tags, packaging, and accessories.
We appreciate your understanding and cooperation in following our Return / Refund Policy. If you have any further questions or concerns, please don’t hesitate to contact our customer service team for assistance.

Need Help?

Our Customer Service Team is here to assist you.
0
Empty Cart Your Cart is Empty!

It looks like you haven't added any items to your cart yet.

Browse Products
Powered by Caddy